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Right of revocation


Cancellation

Consumer have the right to withdraw within fourteen days.

Right of revocation

You have the right to withdraw within fourteen days without giving a reason this contract. The withdrawal period is fourteen days from the date, who have taken the final goods in possession to buy or indicated by you third party other than the carrier or has.

To exercise your right, you have to inform us (kiddies24 GmbH, Lürkener Str 15, 52249 Eschweiler, info@kiddies24.de, Phone: +49 (0) 24 03 - 50 50 33, Fax. +49 (0) 24 03 - 5 20 97) by means of a clear statement (eg. B., inform a consigned by post mail, fax or e-mail) of your decision to withdraw from this contract. To ease up the process you can use the attached example withdrawal form - which is not mandatory.

Download the example withdrawal form (PDF)

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the period of fourteen days. They bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods dealing with you.

    The right of withdrawal does not apply to the following contracts:
  • Contracts for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is required or which are clearly tailored to the personal needs of the consumer.
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