• +49 2403 - 50 50 33
  • Mo-Fr. 9am - 6pm CET
  • info@kiddies24.de
Benefits at kiddies24

Free shipping
On orders of 50,00 € and up we deliver your order for free to Germany
Discounts
3% discount if you pay by money order / bank transfer
Save even more if you use our Vouchers / Coupons
Personal customer service
via email and phone
Secure shopping
with modern SSL encryption

Conditions of Use


1. Scope of application

The following terms and conditions apply to all orders in our online shop.

2. Contracting party, conclusion of contract

The purchase contract is concluded with kiddies24 GmbH.

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products without obligation into the shopping cart and correct your entries before sending your binding order at any time by using the order provided for this in the order process And illustrated correction aids. By clicking on the order button, you place a binding order of the goods contained in the shopping basket. The receipt of your order will be confirmed by e-mail immediately after sending the order.


When the contract is concluded with us depends on the type of payment chosen by you:

Credit card, Klarna invoice and part payment
We accept your order by sending an acceptance declaration in separate e-mail or by delivery of the goods within two days. Payment in advance We accept your order by sending an acceptance declaration in separate e-mail within two days, in which we call you our bank account.

PayPal
After submitting the order, you will be redirected to the website of the online PayPal provider. There you can specify your payment data and confirm payment instructions to PayPal. This is how the contract comes into being with us.

PayPal Express
After clicking on the button "Checkout with PayPal" or "direct to PayPal" you will be redirected to the website of the online PayPal provider before the order is completed in our online shop. There you can choose the shipping address and payment method stored at PayPal and confirm payment instructions to PayPal. Afterwards, you will be returned to our online shop, where you can complete the ordering process. After placing the order, we request PayPal to initiate the payment transaction and accept your offer.

Sofort Banking
After placing the order, you will be redirected to the website of Sofort Banking, where you confirm the payment instruction to Sofort Banking. This is how the contract comes into being with us.

Amazon Payments
After clicking on the button "Pay with Amazon", you will be redirected to the website of the online provider Amazon before the order is completed in our online shop. There you can choose the shipping address and payment method stored at Amazon and confirm payment instructions to Amazon. Afterwards, you will be returned to our online shop, where you can complete the ordering process. After submitting the order, we request Amazon to initiate the payment transaction and accept your offer.

Cash on pickup
We accept your order by sending a declaration of acceptance in a separate e-mail within two days.

3. Contract language, Contract-Text storage

The languages available for the contract are German and English.

The contract text is not stored by us.

4. Terms of delivery

In addition to the indicated product prices there may be shipping costs. You can find out more about the amount of the shipping costs at each product page and at the shipping & returns page.  You have the possibility to pick up your goods at kiddies24 GmbH, Lürkener Str. 15, 52249 Eschweiler, Germany during the following business hours: Monday to Friday from 8:00 am to 5:00 pm, except on holidays.

5. Payment methods
In our shop you have the following payment methods available:

Bank Transfer
If you choose Bank Transfer, we will email you our Bank account details and deliver the goods once the payment is received.

Credit card
By submitting the order, you also submit your credit card details. After your legitimation as cardholder, we request your credit card company to initiate the payment transaction immediately after sending out the goods. The payment transaction is automatically carried out by the credit card company and your card is debited.

Paypal
You pay the invoice amount on the online provider Paypal. You must be registered in principle there or to register, legitimize with your login and payment instruction to us confirm (except possibly guest access). You'll get more information during the ordering process.

PayPal Express
After clicking the button "Check out with PayPal" or "Direct to PayPal", you will be redirected to the PayPal website before the order is completed in our online shop. In order to process your order via Paypal and pay the invoice amount, you must be registered there or have to register and authenticate with your access data. After that you can choose one of the shipping addresses and payment methods stored at PayPal and confirm the use of your data by PayPal. You'll get more information during the ordering process. Afterwards, you will be returned to our online shop, where you can complete the ordering process. Immediately after submitting the order, we request PayPal to initiate the payment transaction. The payment transaction is automatically carried out by PayPal.

SOFORT Banking
We also offer SOFORT Banking. Herewith we receive the transfer credit immediately. This accelerates the entire order process. All you need is the account number, bank code, PIN and TAN. Via the secure, not accessible to vendors payment form of SOFORT BankingGmbH provides SOFORT Banking automatically and in real time a transfer in your online bank account. The purchase amount is transferred instantly and directly into the bank account of the merchant. When choosing the payment SOFORT Banking opens at the end of the ordering process, a pre-filled form. This already contains our bank account. Moreover, the transfer amount and the purpose are displayed in the form already. You need to choose the country where you have your online banking account and enter the bank code. Then enter the same data as when registering for online banking a (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt. Basically, use the SOFORT Banking as payment every Internet user if he has an unlocked online banking account with PIN / TAN procedure. Please note that a few banks SOFORT Banking is not yet available. For more information if your bank supports this service, please visit: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/

Amazon Payments
With Amazon Payments you to remit payment deposited into your Amazon account billing and shipping information. You only need your Amazon credentials. You must be registered in principle there or to register, legitimize with your login and confirm the payment instruction to us. For more information on how to get to that payment provider, you will receive when ordering.

Invoice and Partial Payment via Klarna
In cooperation with Klarna AB (www.klarna.com), Sveavägen 46, Stockholm, Sweden, we offer you Invoice and Partial Payment as a payment option. Please note that Klarna invoice and Klarna partial payment are only available for consumers and that the payment has to be made to Klarna.

Klarna invoice
When buying on account with Klarna you always get the goods first and you always have a payment period of 14 days. The complete terms and conditions for the purchase of the purchase can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_en/invoice?fee=0.

Klarna Partial Payment
With Klarna's financing service, you can pay your purchase flexibly in monthly installments of at least 1/24 of the total amount (at least however 6.95 €). For more information about the Klarna installment, including the General Terms and Conditions and the European standard information for consumer credit, please click here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_en/account

Cash on pickup
You pay the invoice amount cash when you pick up the goods. 

6. Retention of title
 
The goods remain our property until the full payment is received.
 
7. Transport damage
 
If goods are delivered with obvious damages, please file a complaint such errors immediately as possible to the delivery and take please immediately contact us. The failure of a complaint or contact has for your legal rights and their enforcement, especially your warranty rights no consequences. but help us to make our own claims against the carrier or transport insurance.
 
8. Warranties

Unless hereinafter expressly agreed otherwise, the statutory warranty rights apply.

The statute of limitations for used items is one year after delivery of the goods.

The foregoing limitations and reductions of time limits do not apply to claims due to damage caused by us, our legal representatives or agents

  • injury to life, limb or health
  • for intentional or grossly negligent breach of duty and fraudulent intent
  • in breach of contractual obligations, the fulfillment of which renders a correct execution of the contract and on whose compliance the signatory can trust regularly (cardinal obligations)
  • If agreed as part of a warranty promise
  • as far as the scope of the Product Liability Act is opened.

Information on any applicable additional guarantees and the exact conditions can be found at each product and to specific information pages in the online shop.

 

9. Liability

For claims due to damage caused by us, our legal representatives or agents, we are always liable

  • injury to life, limb or health
  • for intentional or grossly negligent breach of duty
  • If agreed upon warranty promise
  • as far as the scope of the Product Liability Act is opened.

For breach of contractual obligations whose fulfillment is essential to the proper execution of the contract and on whose observance the contractual partner may regularly trust (cardinal obligations) by slight negligence by us, our legal representatives or agents is the amount of liability to the foreseeable when the contract loss limited, must be expected to incur typically.

Incidentally, claims for damages are excluded.

10. Conduct

We have subjected us to the following codes of conduct:
Trusted Shops Quality Criteria
http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_en.pdf

 

11. Online dispute settlement

Online dispute resolution under Article 14 (1) of the ODR: The European Commission provides a platform for online dispute settlement (OS), which can be found at http://ec.europa.eu/consumers/odr/.

© 2004-2017 kiddies24
All prices incl. VAT and excl. shipping, unless otherwise indicated.